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Axogram FAQ

Answers to common questions about Axogram features, plans, licensing, installation, compatibility, rendering, saving, and sharing.


Menu:

  1. About Axogram
  2. Axogram Free and Paid
  3. Saving and Sharing
  4. Licenses and Subscriptions
  5. Installation and Access
  6. Requirements, Rendering, and Cloud

 

Axogram provides you with a dedicated workspace for:

  • Transforming your live CAD or BIM model into clear architectural %%Diagrams%%.
  • Apply visual %%Styles%%, material overrides, colors, edges, and lighting.
  • Add %%Annotations%%, %%Markers%%, %%Zones%%, %%Flow Lines%%, and %%3D Text%%.
  • Keep your %%Diagrams%% and their settings saved with the source CAD or BIM project.
  • Export JPG and PNG images, including PNG images with a transparent background.
  • You can upload and also enhance completed renders directly to Lumion Cloud.

 

Axogram works alongside supported CAD applications, helping you explain design intent without creating and managing a separate visualization project.

For more information about Axogram, setup, features, and rendering, see these pages:

 

1. About Axogram:

1.1 What is Axogram?

Axogram is a live architectural diagramming plugin for supported CAD and BIM applications. It provides visual %%Styles%%, %%Material Mixer%%, %%Annotations%%, %%Flow Lines%%, %%Zones%%, %%Markers%%, and %%3D Text%%.

 

1.2 Is Axogram a standalone program or a plugin?

Axogram is a plugin, not a standalone program. It runs alongside CAD applications like SketchUp, Revit, or ArchiCAD, and does not create a separate Axogram project file.

 

1.3 Which applications support Axogram?

Axogram currently supports:

  • SketchUp 2024 or newer
  • Revit 2025 or newer
  • Archicad 25 or newer

The currently released plugins require Windows. Support for additional CAD and BIM applications is planned.

 

1.4 Is Axogram available for macOS?

Not currently. Axogram for SketchUp on macOS is in development, but no release date has been announced.

 

1.5 What is the difference between Axogram and Lumion Pro?

Axogram creates live architectural diagrams alongside the CAD or BIM model. Lumion Pro is intended for detailed visualizations, rendered images, animations, and immersive presentations.

 

1.6 Do I need Lumion Pro to use Axogram?

No. You can use Axogram separately as Axogram Free or through a paid Axogram subscription.

 

1.7 Is Axogram part of Lumion LiveSync?

No. Axogram and Lumion %%LiveSync%% are separate plugins. Axogram is used for architectural diagramming, while %%LiveSync%% connects a model to Lumion Pro.

 

1.8 Can I use Axogram and Lumion Pro with the same CAD or BIM model?

Yes. Install Axogram for architectural diagramming and the appropriate %%LiveSync%% plugin to connect the model to Lumion Pro.

 

1.9 Can Axogram open Lumion Pro project files?

No. Axogram works with the model inside the supported CAD or BIM application. It cannot open Lumion Pro .LSF or .LS %%Project%% files.

 

 

 

2. Axogram Free and Paid:

2.1 Is there a trial version of Axogram?

There is no separate time-limited Axogram Trial. Axogram Free can be used indefinitely, subject to the Free plan limits.

 

2.2 What is the difference between Axogram Free and paid Axogram?

  Feature

  Axogram Free

  Paid Axogram

  Saved Diagrams

  Up to 5 at a time

  Unlimited

  Maximum output resolution

  Full HD (1920 × 1080)

  4K UHD (3840 × 2160)

  Watermark

  Yes

  No watermark

 

2.3 What does the five-Diagram limit mean?

The limit applies to the total number of Axogram %%Diagrams%% stored in the open CAD or BIM project. This includes %%Diagrams%% originally created using paid Axogram.

 

2.4 Can I move from Axogram Free to paid Axogram?

Yes. Purchase paid Axogram using the same %%Lumion Account%%. Existing %%Diagrams%% remain with the CAD or BIM project and do not need to be transferred or converted.

 

2.5 What happens if I return from paid Axogram to Axogram Free?

The existing %%Diagrams%% remain in the project, but the Axogram Free limits apply.

If the project contains five or more %%Diagrams%%, the user cannot create or duplicate another %%Diagram%%. To add another, the total must first be reduced to four or fewer. Existing %%Diagrams%% can still be rendered within the Axogram Free output limits.

 

2.6 Why can I see both Axogram Free and paid Axogram in my Lumion Account?

This is expected after purchasing paid Axogram. When the user signs in, Axogram uses an available paid entitlement associated with that %%Lumion Account%%.

 

2.7 Are the Free and paid limits the same in all supported CADs?

Yes. The plan and license limits apply across all supported Axogram plugins. Installation and host-application workflows may differ.

 

 

 

3. Saving and Sharing:

3.1 Where are Axogram Diagrams saved?

 Axogram %%Diagrams%% and their settings are saved inside the source CAD or BIM project. There is no separate Axogram project file.

 

3.2 Can another user access my Axogram Diagrams?

Yes. Saving and sharing the source CAD or BIM project also includes its Axogram %%Diagrams%% and settings.

 

3.3 What happens when a Free user opens a project containing more than five Diagrams?

The existing %%Diagrams%% remain visible and can be rendered at up to Full HD (1920 × 1080) with an Axogram watermark.

The Free user cannot create another %%Diagram%% or duplicate an existing %%Diagram%% while the project remains above the 5 %%Diagram%% limit. The user can still rename %%Diagrams%%, update their thumbnails, or delete them.

 

3.4 Can a Free user delete Diagrams created with paid Axogram?

Yes, a free user can delete %%Diagrams%% at any time. Once the total is reduced to five or fewer, the normal Axogram Free features become available again.

 

3.5 Can a Free user duplicate a Diagram created with paid Axogram?

Not while the project is above the 5 %%Diagram%% Free limit. Once the project has fewer than 5 %%Diagrams%%, you can create or duplicate another %%Diagram%% until the total reaches five.

 

3.6 Can a Free user render a project containing more than five Diagrams?

Yes. Existing Diagrams can be rendered at up to Full HD (1920 × 1080) with an Axogram watermark.

 

 

 

4. Licenses and Subscriptions:

4.1 Is paid Axogram a Named-User or Floating license?

Paid Axogram currently uses Named-User licensing. Each %%Seat%% is assigned to a specific person and their %%Lumion Account%%.

 

4.2 How does a Named-User license work?

A license administrator assigns each available %%Seat%% to a specific user. That user signs in using their own %%Lumion Account%% to access paid Axogram.

A Named-User %%Seat%% belongs to the assigned user. It is not a shared pool that can be used by whichever person opens Axogram first.

 

4.3 Can an Axogram Seat be reassigned?

Yes. A license administrator can remove an existing user and assign the available %%Seat%% to another user through the %%Lumion Account%%.

 

4.4 Can Axogram be installed on more than one computer?

Yes. The Axogram plugin can be installed on multiple compatible computers with a supported CAD or BIM application.

Installing Axogram does not consume a %%Seat%%. Each paid %%Seat%% must be assigned to a specific user through their %%Lumion Account%%. The number of %%Seats%% determines how many named users receive paid access, not how many computers can have Axogram installed.

 

4.5 Do I need a separate Axogram subscription for SketchUp, Revit, and Archicad?

No. The same Axogram subscription covers all supported CAD and BIM applications. You still need to install the appropriate plugin separately for each application.

 

4.6 How much does paid Axogram cost?

Pricing depends on the subscription term, region, and taxes. Check the current pricing page or contact the relevant Lumion partner for a formal quote.

 

4.7 Do Lumion View subscribers receive paid Axogram?

Eligible Lumion View subscribers receive paid Axogram access through their existing valid entitlement.

 

4.8 Do Lumion Studio subscribers receive paid Axogram?

Eligible Lumion Studio subscribers receive paid Axogram access while their qualifying Studio subscription remains valid.

 

4.9 Does a previous or expired View or Studio subscription provide paid Axogram?

Not automatically. The entitlement must still be active and eligible. An expired subscription does not provide continuing paid Axogram access unless another valid entitlement exists on the account.

 

 4.10 Does an Education License include paid Axogram? 

No. A Lumion Education License does not include a paid Axogram entitlement. Students can use Axogram Free or obtain a separate paid Axogram subscription.

 

4.11 Can Axogram be upgraded to Lumion Pro?

No. Axogram and Lumion Pro are separate products. Lumion Pro must be purchased separately.

 

 

 

5. Installation and Access:

5.1 How do I download Axogram?

Download the appropriate Axogram plugin for SketchUp, Revit, or ArchiCAD. Axogram can be downloaded through the available direct download, %%Lumion Account%%, or supported application marketplace options described in the installation guide.

 

5.2 Does Axogram require an internet connection?

Yes. You need an internet connection to download Axogram, sign in, and validate access.

 

5.3 Why does Axogram not appear in the Revit ribbon after installation?

First, confirm that the installed Axogram version supports the exact Revit version being used. Close Revit before installing Axogram, restart the computer after installation, and check that the plugin was installed with the required Windows permissions.

If Axogram appears only when you run Revit as an administrator, or remains missing after reinstalling, collect the installation logs and contact Lumion Support.

 

5.4 Where are the Axogram logs?

The logs are normally stored in the following locations:

What

Where

  Axogram App

  %Temp%\Act-3D\Axogram\

  Axogram Crashes

  %LocalAppData%\Axogram\Saved\Crashes\

  CAD Plugins

  %Temp%\Act-3D\AxogramPlugin\

Supply the exact files Support requests without modifying them.

 

5.5 What should I do if Axogram remains stuck loading or does not launch?

Test Axogram in a blank project and a supported 3D view. Confirm that the computer meets the system requirements, update the graphics driver, and verify that the correct plugin version is installed.

If the issue continues, provide Support with the computer specifications, Axogram logs, screenshots, and, where possible, a screen recording.

 

 

 

6. Requirements, Rendering, and Cloud:

6.1 What computer does Axogram require?

The recommended specifications include:

  • Windows 11 64-bit
  • A quad-core Intel or AMD processor running at 2.5 GHz or faster
  • At least 32 GB of system memory
  • A DirectX 12 and ray-tracing-compatible graphics card
  • At least 6 GB of graphics memory

Check the full requirements and current validated graphics driver versions before selecting hardware:

 

6.2 Which image formats can Axogram render?

Axogram can render JPG and PNG images. PNG output can include a transparent background.

 

6.3 What rendering options are available in Axogram Free?
  • Axogram Free supports output up to Full HD (1920 × 1080) and adds an Axogram watermark.
  • Paid Axogram supports output up to 4K UHD (3840 × 2160) without an Axogram watermark.

 

6.4 Can Axogram users access Lumion Cloud?

Yes. Axogram users can access Lumion Cloud using their %%Lumion Account%%, including collaboration features and the AI Enhancer linking workflow, subject to the applicable Lumion Cloud terms and usage limits.

 

6.5 Can Axogram send a render to Lumion Cloud?

Yes. A completed render can be uploaded to Lumion Cloud or opened in the Lumion Cloud %%AI Enhancer%% workflow.

 

6.6 Does Axogram include material overrides?

Yes. The %%Style Mixer%% can apply different Axogram %%Styles%% and colors to materials from the source model.

Axogram does not currently provide a separate Lumion-style material library.

 

6.7 When was Axogram released?

The first public Axogram release was version 26.1.8, released on September 15, 2026.

 

 

See Also:

 

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