Our Customer Care team provides fast and attentive help in English from Monday at 9am to Friday at 5pm (Eastern Standard/Daylight Time).
You can also get help in other languages from our official Lumion partners.
Do you have a valid License Key?
Information for Lumion users with a valid License Key
To get full access to all Lumion services, simply register a valid License Key in your Lumion Account.
You can find out more about the benefits of having a Lumion Account here.
Don’t have a valid License Key yet?
Don’t worry, we are still here to answer your questions.
Please note that we may ask you additional questions to verify your license status if you need support.