During installation you might get an Installation error: 'Error 5: Access is denied'.
As the error message says, something is preventing the Lumion installer from running and getting access to the folders it needs.
That 'something' is usually a lack of Windows permissions, overzealous anti-virus/security software, or cloud back-up software that's locking the installation files.
Here's how to fix the error:
Please follow the instructions in Section 4 in the following article:
- Knowledge Base: How do you resolve installation problems?
All versions of Lumion and all versions of the Download Manager prior to Lumion version 12.3, unless you have been issued the v2 installer directly by us in Technical Support.