You get one or more error messages when opening Lumion as follows:
- Styletransfer.dll error
- Channel not found in installation skipping load routine
- In group:
C:\Program Files\Lumion 10.x\ArchtiectEdition\Classes\MovieCreation\modifications\AIEffects.cgr
This occurs after you have updated Windows to the Windows 10 (May update v2004, 2004-19041.264, also known as 20H1).
This is a known issue with Microsoft now supplying their own version of the Onnxruntime library. Whereas Lumion also has an installed version, and the two cannot load together.
2. Who is affected:
It affects anyone who is using a version of Lumion 10, up to and including 10.3.2.
Try these steps:
3.1. Close Lumion if running.
3.2. Move the file onnxruntime.dll from the Lumion install (usually C:\Program Files\Lumion 10.x\3rd) folder to the root folder where Lumion.exe is located (usually C:\Program Files\Lumion 10.x).
3.3. Restart Lumion.
4. Not Resolved?
If that does not resolve the messages, then please contact us by clicking on the Contact Us button on the Support & Learning page:
- In the Windows search field, please type 'system information' and press Enter.
- In the System Information window, select File Save... and wait for the .NFO file to be generated.