You get one or more error messages when opening Lumion 10.0 to 10.3.2 as follows:
- Styletransfer.dll error
- Channel not found in installation skipping load routine
- In group:
C:\Program Files\Lumion 10.x\ArchitectEdition\Classes\MovieCreation\modifications\AIEffects.cgr
This occurs after you have updated Windows to the Windows 10 (May update v2004, 2004-19041.264, also known as 20H1).
This is a known issue with Microsoft now supplying their own version of the Onnxruntime library. Whereas Lumion 10.0 to 10.3.2 also has an installed version, and the two cannot load together.
2. Who is affected:
It affects anyone who is using a version of Lumion 10, up to and including 10.3.2.
Try these steps:
3.1. Close Lumion if running.
3.2. Move the file onnxruntime.dll from the Lumion install (usually C:\Program Files\Lumion 10.x\3rd) folder to the root folder where Lumion.exe is located (usually C:\Program Files\Lumion 10.x).
3.3. Restart Lumion.
4. Not Resolved?
If that does not resolve the messages, then please contact us by clicking on the Contact Us button on the Support & Learning page:
- In the Windows search field, please type 'system information' and press Enter.
- In the System Information window, select File Save... and wait for the .NFO file to be generated.