1. Here's why

This problem is caused by one of the following reasons:

• The screen resolution is too low.
• Or custom app scaling is applied in Windows.

2. Check if the screen resolution is too low

2.1: Close Lumion.

2.2: Right-click on an empty area of the Desktop and pick ‘Display settings’:

2.3: Change the ‘Display resolution’ to 1920 x 1080:

3. Check if custom app scaling applies

3.1: Close Lumion.

3.2: Right-click on an empty area of the Desktop and pick ‘Display settings’:

3.3: Select ‘Advanced scaling settings’:

3.4: Turn on the ‘Let Windows try to fix apps so they’re not blurry’ option:

3.5: If the 'Custom scaling' value is any higher than 130%, it will cut a portion off the Materials bar in Lumion.

Applicable to:

All versions 5 and above.