---
title: 2. Purchasing, Prices and Payment
description: Knowledge Base
---
Solutions
[Architectural design All you need to bring your residential, commercial or institutional designs to life](https://lumion.com/product/architectural-design) [Landscape architecture Beautiful terrains and fine-detailed nature for any climate or season](https://lumion.com/product/landscape-architecture)
[Interior design Realistic light, high-quality textures, and an extensive asset library](https://lumion.com/product/interior-design) [Students and Faculties Lumion is free for students, educators, and faculties around the world](https://lumion.com/product/educational-licenses)
[SketchUp](https://lumion.com/compatibility/sketchup-rendering) [Revit](https://lumion.com/compatibility/revit-rendering) [ArchiCAD](https://lumion.com/compatibility/archicad-rendering) [Rhino](https://lumion.com/compatibility/rhino-rendering) [Autocad](https://lumion.com/compatibility/autocad-rendering) [See more](https://lumion.com/compatibility/)
Product
[Discover Axogram New Live architectural diagramming](https://lumion.com/product/axogram) [Lumion Cloud Where design meets collaboration](https://lumion.com/product/lumion-cloud)
[Lumion Pro Advanced visualization solution](https://lumion.com/product/lumion-pro) [Discover AI tools New AI built for architectural work](https://lumion.com/product/ai)
[Lumion Pro 2026.1 is out now! 🚀](https://lumion.com/product/latest-version-pro) [Compatibility](https://lumion.com/compatibility/) [System Requirements](https://lumion.com/product/system-requirements) [Roadmap](https://lumion.com/product/roadmap)
[Pricing](https://lumion.com/product/buy) Resources
[Made with Lumion Get inspired by the stories behind the designs](https://lumion.com/made-with-lumion)
[Tips & Guides Make the most out of Lumion with helpful guides and tutorials](https://lumion.com/tips-guides)
[Knowledge base](https://support.lumion.com/knowledge-base?hsLang=en-us) [Community](https://community.lumion.com/index.php) [Downloads](https://support.lumion.com/downloads?hsLang=en-us)
About
[Who we are Learn about our story and mission](https://lumion.com/about) [Careers - We're hiring Let's build the future of architectural visualization](https://lumion.com/about/careers)
[News Discover the latest product news and more](https://lumion.com/news)
[Find your local reseller](https://lumion.com/about/find-reseller) [Contact us](https://lumion.com/about/contact)
[](http://lumion.com)
[My Account](https://account.lumion.com)
Solutions
[Architectural design](https://lumion.com/product/architectural-design) [Interior design](https://lumion.com/product/interior-design) [Landscape architecture](https://lumion.com/product/landscape-architecture) [Students and Faculties](https://lumion.com/product/educational-licenses)
---
[SketchUp](https://lumion.com/compatibility/sketchup-rendering) [Revit](https://lumion.com/compatibility/revit-rendering) [ArchiCAD](https://lumion.com/compatibility/archicad-rendering) [Rhino](https://lumion.com/compatibility/rhino-rendering) [Autocad](https://lumion.com/compatibility/autocad-rendering) [See more](https://lumion.com/compatibility/)
Product
[Axogram New](https://lumion.com/product/axogram) [Lumion Cloud](https://lumion.com/product/lumion-cloud) [Lumion Pro](https://lumion.com/product/lumion-pro) [Discover AI tools New](https://lumion.com/product/ai)
---
[Lumion Pro 2026.1 is out now! 🚀](https://lumion.com/product/latest-version-pro) [Compatibility](https://lumion.com/compatibility/) [System Requirements](https://lumion.com/product/system-requirements) [Roadmap](https://lumion.com/product/roadmap)
[Pricing](https://lumion.com/product/buy) Resources
[Made with Lumion](https://lumion.com/made-with-lumion) [Tips & Guides](https://lumion.com/tips-guides)
---
[Knowledge base](https://support.lumion.com/knowledge-base?hsLang=en-us) [Community](https://community.lumion.com/index.php) [Downloads](https://support.lumion.com/downloads?hsLang=en-us)
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---
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1. [Knowledge Base](https://support.lumion.com/knowledge-base?hsLang=en-us)
2. [Subscriptions](https://support.lumion.com/knowledge-base/subscriptions?hsLang=en-us)
# 2. Purchasing, Prices and Payment
**2.1 How can you buy a new *Lumion Subscription*?**
Visit the [Buy Lumion](https://lumion.com/buy.html)page to purchase a *Lumion Subscription License* online.
Alternatively, if you prefer support in your own language, you can purchase a *Lumion Subscription License* locally. To find out if there is an Authorized Reseller in your region, visit the [local Lumion Partner](https://lumion.com/find-reseller.html) page.
The *Lumion Subscription* is active starting with the moment that the transaction has been processed.
**2.2 How can I buy additional *Seats* for my *Subscription*?**
If you purchased the *Subscription License* online via our [Buy Lumion](https://lumion.com/buy.html) page, you can purchase additional *Seats* for your *Subscription License* via your [Lumion Account](https://account.lumion.com/). You can also reach out to our [Customer Care](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360035897473.json?hsLang=en-us) Team for further assistance.
If you made the initial purchase via one of our [local Lumion Partners](https://lumion.com/find-reseller.html), please contact them directly.
When you add further *Seats* at a later date the *Subscription Period* remains that of the original *Subscription*. For example, if you purchased a *Subscription* in January and then added a further *Seat* in March then both *Seats* have a *Subscription Period* ending on the anniversary date for the January *Seat*.
The *Subscription* price for the additional *Seats* is prorated (on a monthly basis) as it will expire together with the original *Subscription*.
**2.3 Who do I contact about my order and payment process?**
If you purchased your *Subscription License* from the Lumion online store and you have got a question about your order or the payment process, please contact our [Customer Care](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360035897473.json?hsLang=en-us) Team.
Would you like to manage your payment options? Please visit your [Lumion Account](https://account.lumion.com/). Note this is only possible for customers with administrative rights. If the purchase was made via one of our [local Lumion Partners](https://lumion.com/find-reseller.html), please contact your point of purchase.
**2.4 What is your refund policy?**
Purchases of any commercial version of Act-3D software come with a 14 days refund policy. For any refund request or query, please contact [Customer Care](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360035897473.json?hsLang=en-us) or the [Local Partner](https://lumion.com/find-reseller.html) depending on your point of purchase.
**2.5 Can you pay for a *Subscription* on a monthly basis?**
We currently only offer two *Subscription Plans* - a one (1) year term and a three (3) year term.
Our apologies for not being able to meet your needs for a monthly *Subscription Plan* but we hope you will find that either of the *Subscription Plans* will suit you well.
Alternatively, you can contact our local Partner in your region:
- **Lumion website:** [Contact our local Lumion Partner](https://lumion.com/find-reseller.html)
**See also** question **1.3** Which Subscription Plans are available? in the following article**:**
- **Knowledge Base:** [1. Lumion Subscription Licenses](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6073410491932.json?hsLang=en-us)
**2.6 What can I do as I am a student and can't afford a *Subscription*?**
Please see section **5.3** Is there a free Trial of Lumion for students and faculty members? in this article:
- **Knowledge Base:** [5.1 to 5.3: What are the options for Trials?](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6079014136348.json?hsLang=en-us)
### **In this section on Commercial Questions see also:**
- **Knowledge Base:** [1. Lumion Subscription Licenses](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6073410491932.json?hsLang=en-us)
- **Knowledge Base:** [3. Subscription renewals and changes](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6074897953564.json?hsLang=en-us)
### **In the Other Questions section see also:**
- **Knowledge Base:** [4. Lumion Perpetual Licenses](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6076267571228.json?hsLang=en-us)
- **Knowledge Base:** [5. On Lumion products, Trials and Subscriptions](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6079014136348.json-5-On-Lumion-products-Trials-and-Subscriptions?hsLang=en-us)
- **Knowledge Base:** [6. Lumion account](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6079406336028.json?hsLang=en-us)
- [Visit our other Sections](https://support.lumion.com/knowledge-base/visit-our-other-sections?hsLang=en-us)
- [Contact Us](https://support.lumion.com/knowledge-base/contact-us?hsLang=en-us)
- [Lumion Account](https://support.lumion.com/knowledge-base/lumion-account?hsLang=en-us)
- [Latest News](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#main-content)
- [Major Known Issues](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#major-known-issues)
- [Lumion 2025: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2025-major-version-release-details)
- [Lumion 2024: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2024-major-version-release-details)
- [Lumion 2023: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2023-major-version-release-details)
- [Lumion 2023: Update Release Notes](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2023-update-release-notes)
- [Lumion 12](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-12)
- [Lumion 11](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-11)
- [Lumion 10](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-10)
- [Sales Questions](https://support.lumion.com/knowledge-base/sales-questions?hsLang=en-us)
- [Subscriptions](https://support.lumion.com/knowledge-base/subscriptions?hsLang=en-us)
- [New User Questions](https://support.lumion.com/knowledge-base/new-user-questions?hsLang=en-us)
- [Learning Resources](https://support.lumion.com/knowledge-base/learning-resources?hsLang=en-us)
- [System Requirements Questions](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#main-content)
- [Determining the 'Complexity' of your Projects](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#determining-the-complexity-of-your-projects)
- [System Messages from Lumion](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#system-messages-from-lumion)
- [Requirements for Prior Versions](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#requirements-for-prior-versions)
- [Download & Installation Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#main-content)
- [Download/Installation: General Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#download-installation-general-questions)
- [Download Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#download-questions)
- [Installation Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#installation-questions)
- [Lumion Pro Updater](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#lumion-pro-updater)
- [Plugins to CAD software](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#plugins-to-cad-software)
- [License and General Product Questions](https://support.lumion.com/knowledge-base/license-and-general-product-questions?hsLang=en-us#main-content)
- [License System Messages from Lumion](https://support.lumion.com/knowledge-base/license-and-general-product-questions?hsLang=en-us#license-system-messages-from-lumion)
- [Import & Export Questions](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#main-content)
- [Model Import Guidelines](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#model-import-guidelines)
- [Lumion LiveSync and import plugins](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#lumion-livesync-and-import-plugins)
- [System Messages from Lumion when importing](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#system-messages-from-lumion-when-importing)
- [General Questions](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#main-content)
- [Keyboard Shortcuts in Lumion](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#keyboard-shortcuts-in-lumion)
- [Upgrading and Updating your Lumion Version](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#upgrading-and-updating-your-lumion-version)
- [Using Lumion 2023](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#using-lumion-2023)
- [System Messages from Lumion](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#system-messages-from-lumion)
- [Build Mode Questions](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#main-content)
- [Landscape and Terrains](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#landscape-and-terrains)
- [OpenStreetMap](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#openstreetmap)
- [Lighting: Sun and Artificial Lights](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#lighting-sun-and-artificial-lights)
- [Questions mainly for older versions than Lumion 12](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#questions-mainly-for-older-versions-than-lumion-12)
- [Library Content](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#main-content)
- [Library Content in Lumion 2026](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2026)
- [Library Content in Lumion 2025](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2025)
- [Library Content in Lumion 2024](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2024)
- [Library Content in Lumion 2023](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2023)
- [Library Content in Lumion 12](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-12)
- [Movie & Photo Mode Questions](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#main-content)
- [Photo Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#photo-mode)
- [Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#movie-mode)
- [Animation in Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#animation-in-movie-mode)
- [Effects in Photo or Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#effects-in-photo-or-movie-mode)
- [Reflections](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#reflections)
- [Material Questions](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#main-content)
- [Materials in versions 12 and earlier](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#materials-in-versions-12-and-earlier)
- [Using LiveSync for Revit and a Section Box](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#using-livesync-for-revit-and-a-section-box)
- [Rendering Questions](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#main-content)
- [General Rendering Questions](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#general-rendering-questions)
- [Rendering of Photos](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#rendering-of-photos)
- [Rendering of Clips and Movies](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#rendering-of-clips-and-movies)
- [Tips to getting the best renders](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#tips-to-getting-the-best-renders)
- [Rendering Performance](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#rendering-performance)
- [Technical Issues when Rendering](https://support.lumion.com/knowledge-base/rendering-questions?hsLang=en-us#technical-issues-when-rendering)
- [Panorama Mode Questions](https://support.lumion.com/knowledge-base/panorama-mode-questions?hsLang=en-us#main-content)
- [Technical questions when rendering with Panorama Mode](https://support.lumion.com/knowledge-base/panorama-mode-questions?hsLang=en-us#technical-questions-when-rendering-with-panorama-mode)
- [File & BackUp Questions](https://support.lumion.com/knowledge-base/file-backup-questions?hsLang=en-us#main-content)
- [Saving and Backup](https://support.lumion.com/knowledge-base/file-backup-questions?hsLang=en-us#saving-and-backup)
- [File Saving Issues](https://support.lumion.com/knowledge-base/file-backup-questions?hsLang=en-us#file-saving-issues)
- [Lumion-Documents](https://support.lumion.com/knowledge-base/file-backup-questions?hsLang=en-us#lumion-documents)
- [Transfer, Move or Migrate Files](https://support.lumion.com/knowledge-base/file-backup-questions?hsLang=en-us#transfer-move-or-migrate-files)
- [Troubleshooting](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#main-content)
- [Reports about your PC](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#reports-about-your-pc)
- [Photo and Movie Mode Issues](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#photo-and-movie-mode-issues)
- [Rendering Issues](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#rendering-issues)
- [Error Messages from Lumion](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#error-messages-from-lumion)
- [Hardware related Issues](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#hardware-related-issues)
- [Other Troubleshooting Issues](https://support.lumion.com/knowledge-base/troubleshooting?hsLang=en-us#other-troubleshooting-issues)
- [Article Developments](https://support.lumion.com/knowledge-base/article-developments?hsLang=en-us#main-content)
- [Devs - Multi‑Image Button Viewer](https://support.lumion.com/knowledge-base/article-developments?hsLang=en-us#devs-multi-image-button-viewer)
[](https://lumion.com/)
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Copyright © 2026, Lumion - Act3D B.V.
#### Product
[Plans and pricing](https://lumion.com/product/buy)
[Discover Lumion](https://lumion.com/product/discover-lumion)
[Compatibility](https://lumion.com/compatibility/)
[System Requirements](https://lumion.com/product/system-requirements)
[Find a reseller](https://lumion.com/about/find-reseller)
[Free trial](https://lumion.com/product/free-trial)
#### Solutions
[Architectural design](https://lumion.com/product/architectural-design)
[Interior design](https://lumion.com/product/interior-design)
[Landscape architecture](https://lumion.com/product/landscape-architecture)
[Urban planning](https://lumion.com/product/urban-planning)
[3D rendering](https://lumion.com/product/3d-rendering-software)
[Education](https://lumion.com/product/educational-licenses)
#### Compatibility
[Trimble SketchUp](https://lumion.com/compatibility/sketchup-rendering)
[Autodesk Revit](https://lumion.com/compatibility/revit-rendering)
[Graphisoft ArchiCAD](https://lumion.com/compatibility/archicad-rendering)
[Rhinoceros](https://lumion.com/compatibility/rhino-rendering)
[Autodesk Autocad](https://lumion.com/compatibility/autocad-rendering)
[Autodesk FormIt Pro](https://lumion.com/compatibility/lumion-for-autodesk-formit-pro)
[Nemetschek Allplan](https://lumion.com/compatibility/allplan-rendering)
[Nemetschek Vectorworks](https://lumion.com/compatibility/vectorworks-rendering)
[BricsCAD](https://lumion.com/compatibility/bricscad-rendering)
[3D Studio Max](https://lumion.com/compatibility/3ds-max-rendering)
#### Resources
[Made with Lumion](https://lumion.com/made-with-lumion)
[Tutorials](https://support.lumion.com/video-tutorials?hsLang=en-us)
[Support and learning](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360044608053.json?hsLang=en-us)
[Downloads](https://support.lumion.com/downloads?hsLang=en-us)
[Community](https://community.lumion.com/index.php)
#### About
[Our Story](https://lumion.com/about)
[We're hiring!](https://lumion.com/about/careers)
[News](https://lumion.com/news)
[Contact us](https://lumion.com/about/contact)
[Terms & conditions](https://lumion.com/legal/terms-of-service) [EULA](https://lumion.com/legal/eula) [Privacy statement](https://lumion.com/legal/privacy-statement) [CEIP](https://lumion.com/legal/ceip) [Disclaimer](https://lumion.com/legal/disclaimer) © 2026 Lumion