--- title: What options does your Lumion Account provide? description: What options does your Lumion Account provide --- Solutions [Architectural design All you need to bring your residential, commercial or institutional designs to life](https://lumion.com/product/architectural-design) [Landscape architecture Beautiful terrains and fine-detailed nature for any climate or season](https://lumion.com/product/landscape-architecture) [Interior design Realistic light, high-quality textures, and an extensive asset library](https://lumion.com/product/interior-design) [Students and Faculties Lumion is free for students, educators, and faculties around the world](https://lumion.com/product/educational-licenses) [SketchUp](https://lumion.com/compatibility/sketchup-rendering) [Revit](https://lumion.com/compatibility/revit-rendering) [ArchiCAD](https://lumion.com/compatibility/archicad-rendering) [Rhino](https://lumion.com/compatibility/rhino-rendering) [Autocad](https://lumion.com/compatibility/autocad-rendering) [See more](https://lumion.com/compatibility/) Product [Discover Axogram New Live architectural diagramming](https://lumion.com/product/axogram) [Lumion Cloud Where design meets collaboration](https://lumion.com/product/lumion-cloud) [Lumion Pro Advanced visualization solution](https://lumion.com/product/lumion-pro) [Discover AI tools New AI built for architectural work](https://lumion.com/product/ai) [Lumion Pro 2026.1 is out now! 🚀](https://lumion.com/product/latest-version-pro) [Compatibility](https://lumion.com/compatibility/) [System Requirements](https://lumion.com/product/system-requirements) [Roadmap](https://lumion.com/product/roadmap) [Pricing](https://lumion.com/product/buy) Resources [Made with Lumion Get inspired by the stories behind the designs](https://lumion.com/made-with-lumion) [Tips & Guides Make the most out of Lumion with helpful guides and tutorials](https://lumion.com/tips-guides) [Knowledge base](https://support.lumion.com/knowledge-base?hsLang=en-us) [Community](https://community.lumion.com/index.php) [Downloads](https://support.lumion.com/downloads?hsLang=en-us) About [Who we are Learn about our story and mission](https://lumion.com/about) [Careers - We're hiring Let's build the future of architectural visualization](https://lumion.com/about/careers) [News Discover the latest product news and more](https://lumion.com/news) [Find your local reseller](https://lumion.com/about/find-reseller) [Contact us](https://lumion.com/about/contact) [![Lumion-logo](https://support.lumion.com/hubfs/raw_assets/public/KnowledgeBase/img/lumion_logo.svg)](http://lumion.com) [My Account](https://account.lumion.com) Solutions [Architectural design](https://lumion.com/product/architectural-design) [Interior design](https://lumion.com/product/interior-design) [Landscape architecture](https://lumion.com/product/landscape-architecture) [Students and Faculties](https://lumion.com/product/educational-licenses) --- [SketchUp](https://lumion.com/compatibility/sketchup-rendering) [Revit](https://lumion.com/compatibility/revit-rendering) [ArchiCAD](https://lumion.com/compatibility/archicad-rendering) [Rhino](https://lumion.com/compatibility/rhino-rendering) [Autocad](https://lumion.com/compatibility/autocad-rendering) [See more](https://lumion.com/compatibility/) Product [Axogram New](https://lumion.com/product/axogram) [Lumion Cloud](https://lumion.com/product/lumion-cloud) [Lumion Pro](https://lumion.com/product/lumion-pro) [Discover AI tools New](https://lumion.com/product/ai) --- [Lumion Pro 2026.1 is out now! 🚀](https://lumion.com/product/latest-version-pro) [Compatibility](https://lumion.com/compatibility/) [System Requirements](https://lumion.com/product/system-requirements) [Roadmap](https://lumion.com/product/roadmap) [Pricing](https://lumion.com/product/buy) Resources [Made with Lumion](https://lumion.com/made-with-lumion) [Tips & Guides](https://lumion.com/tips-guides) --- [Knowledge base](https://support.lumion.com/knowledge-base?hsLang=en-us) [Community](https://community.lumion.com/index.php) [Downloads](https://support.lumion.com/downloads?hsLang=en-us) About [Who we are](https://lumion.com/about) [Careers - We're hiring](https://lumion.com/about/careers) [News](https://lumion.com/news) --- [Find your local reseller](https://lumion.com/about/find-reseller) [Contact us](https://lumion.com/about/contact) [My Account](https://account.lumion.com) [Submit a request](https://support.lumion.com/hc/en-us/requests/new?hsLang=en-us) Lumion Knowledge Base How can we help? - There are no suggestions because the search field is empty. [Skip to content](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6081359030684.json#main-content) English - United States Show submenu for translations ![Lumion logo](https://support.lumion.com/hs-fs/hubfs/Logo%20horizontal%202023-1.png?width=1353&height=640&name=Logo%20horizontal%202023-1.png) Open main navigation Close main navigation - English - United States Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.lumion.com/knowledge-base?hsLang=en-us) 2. [Lumion Account](https://support.lumion.com/knowledge-base/lumion-account?hsLang=en-us) # What options does your Lumion Account provide? ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11124777030940_1753906640808-2.png) The *Lumion Account* provides several *License Key* management options depending on the route taken to purchase *Lumion*. There are four types of *Lumion Accounts* which give you different possibilities:     #### a. Administrator: **When your email is registered on the application or order of the *License Key*:** You have an **Administrator** *Lumion Account* by default when you create it with the same email address (see sections **1.** or **3.** for your options depending on where you purchased Lumion from). #### b. Not an Administrator: **When your email is not registered on the application or order of the *License Key*:** You do not have an administrator account when you create your *Lumion Account* (see sections **2.** or **4.** for your options depending on where your organization purchased Lumion from).   Sub-sections of Section 1 that are also **available features** for the other options in Sections 2, 3, and 4 are shown also with a tag, for example "***(S2)***" denotes that the feature is available for the Section 2 option.   ### 1. If you purchased your *Lumion License Key* directly from our website and your email address is registered on the order: **1.1: License Keys** Click on the *License Keys* button to access the summary and details about your *License Key(s)*. ![Click on License Keys\_b.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002217689116_1753906641566-2.png)   **1.2:  The My Products section offers the following options** **1.2.1:** *License Key* overview list for the three types of available keys: *Trial & Edu*, *Subscriptions*, *Perpetual Licenses*:   ![Click on table header links.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002242134940_1753906642383-2.png) Click on the heading link to get a listing of the *License Keys* for that type: ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11124892187804_1753906643196-2.png)   **1.2.2:** Possibility to register your *License Keys*: Scroll down the page for this button: ![Lumion Account - Register LK button\_new.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002217690908_1753906643928-2.png) **1.2.3:** Buying and Upgrade options: ***(S2)**(S3)**(S4)*** ![mceclip5.png](https://support.lumion.com/hs-fs/hubfs/Knowledge%20Base%20Import/6205580396444_1753906644524-2.png?width=138&height=40&name=6205580396444_1753906644524-2.png) ![mceclip1.png](https://support.lumion.com/hs-fs/hubfs/Knowledge%20Base%20Import/6089413973276_1753906645174-2.png?width=157&height=39&name=6089413973276_1753906645174-2.png) **1.2.4:** Download the latest *Lumion* version by clicking on the *Download Product* button: ![Lumion Account - Download Product summaryScreen.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002468477468_1753906645738-2.png) See: - - **Knowledge Base:**  [Download Lumion or Lumion Pro](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360007299433.json?hsLang=en-us) - Previous versions are available from the '*License Key Details*' screen, see Section 1.3.6 below. **1.2.5:** Clicking on a *License Key* row will open the '*Details'* page, see Section 1.3. ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11124862125468_1753906646357-2.png)   **1.3: License Key Details** Will open a page displaying the following details.  Additional details are included if you are an *Account Administrator*: ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11124862134428_1753906647192-2.png)  **1.3.1:** Your *License Key* and *Activation Code* : ![mceclip0.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/6274055108508_1753906647882-2.png) **1.3.2:** The status of your *License Key* and the date it was issued. For *Subscription Keys* you will also see the date due for renewal: ***(S4)*** ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11006630449436_1753906648496-2.png) **Note:** The *Renewal date* is not available for users with *Perpetual License Keys*. The different statuses of a *License Key* are explained in the article below: - **Knowledge Base: [What does the status of a license in the Lumion Account mean?](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6335740479900.json?hsLang=en-us)** For *Lumion Standard* users, you can also click the '*Upgrade your Subscription*' button to upgrade to *Lumion Pro*. ![mceclip0.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/7564229677724_1753906649160-2.png) **1.3.3:**  Changing the number of *Seats*. If you are an administrator of the *Subscription Key,* then the *Lumion Account* will also allow you to increase the number of *Seats,* associated with your *License Key*: ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11006642545180_1753906649736-2.png) If you wish to reduce the number of *Seats* then please contact our Customer Care team by clicking on the *Contact Us* button: [Contact Us](https://lumion.com/about/contact-sales) **1.3.4:** For *Subscription Keys*, the details of your payment will be displayed. You will also see when your next payment is scheduled if you have the *Auto-renew* option active. You can edit the payment details by clicking the '*Edit*' button: ***(S2)**(S3)**(S4)*** ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11006642546204_1753906650333-2.png) **1.3.5:** To cancel or disable the auto-renew option or cancel your *Subscription*, you can select the '*Cancel subscription*' button: ***(S2)**(S3)**(S4)*** ![](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11006642549788_1753906651119-2.png) **1.3.6:** Previous versions are available from the *License Key* '*Details screen*' by clicking '*Previous versions*': ![Lumion Account - Download Product and Previous versions link.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002517144860_1753906651723-2.png) See: - - **Knowledge Base:**  [Download Lumion Pro](https://support.lumion.com/downloads/api/v2/help_center/en-us/articles/360007299433.json?hsLang=en-us)   **1.4: Account details** **![Lumion Account - Dashboard \_MyAccount Details.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002546357276_1753906652362-2.png)** **1.4.1:** In this area, you can change your *Display Name*, *First Name,* and *Last Name*. ![Lumion Account - Account Details.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002546358044_1753906653120-2.png) **1.4.2:** For security reasons, it's highly recommended that you also set up *Two-factor Authentication* for your *Lumion Account*:   **1.5: Order History** **1.5.1:** In this area, you can find your transaction history and download your invoices. ***(S2)**(S3)**(S4)***   ### ![mceclip6.png](https://support.lumion.com/hs-fs/hubfs/Knowledge%20Base%20Import/7480050948892_1753906653793-2.png?width=212&height=177&name=7480050948892_1753906653793-2.png)   **1.6: Useful Links** To our [*Support,*](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360041760194.json?hsLang=en-us) [*Lumion Community*](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/community.lumion.com?hsLang=en-us), *[Tutorials](https://support.lumion.com/hc/en-us/categories/360000646374-Tutorials?hsLang=en-us)*, extensive *[KnowledgeBase](https://support.lumion.com/hc/en-us/categories/360000294394-Knowledge-Base?hsLang=en-us)* and *[Contact](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360041760194.json?hsLang=en-us)* pages: ![Lumion Account - Dashboard \_SupportLearning.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002539052188_1753906654502-2.png) Providing access to: ![Lumion Account - Dashboard \_SupportLearning \_KB acessLevel.png](https://support.lumion.com/hubfs/Knowledge%20Base%20Import/11002539052444_1753906655220-2.png)     ### 2. If you purchased your *Lumion License Key* directly from our website and your email address is not registered on the order: **Options and How to Manage:** **2.1: Options** All features from Section **1.** are available in this type of *Lumion Account* with the **exception** of **1.2.3**, **1.3.4**, **1.3.5**, and **1.5.1**.  **2.2: How to Manage** To manage any payments, renewals, *Seats,* or upgrades, please contact your *License Key* administrator.     ### 3. If you purchased your *Lumion License Key* via a partner/reseller and your email address is registered on the order: **Options and How to Manage:** **3.1: Options** All features from Section **1.** are available in this type of *Lumion Account* with the **exception** of **1.2.3**, **1.3.4**, **1.3.5**, and **1.5.1**. **3.2: How to Manage** To manage any payments, renewals, *Seats,* or upgrades, please contact your [Local partner/reseller](https://lumion.com/find-reseller.html).     ### 4. If you purchased your *Lumion License Key* via a partner/reseller and your email address is not registered on the order: **Options and How to Manage:** **4.1: Options** All features from Section **1.** are available in this type of *Lumion Account* with the **exception** of **1.2.3**, **1.3.2**, **1.3.4**, **1.3.5**, and **1.5.1**. Please contact your [Local partner/reseller](https://lumion.com/find-reseller.html). **4.2: How to Manage** For any other information, please contact your *License Key* administrator.   If you are having any problems with your *Lumion Account*, please contact us: [Contact Us](https://lumion.com/about/contact-sales)     **See Also:** - **Knowledge Base:** [What is a Lumion Account?](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6161707388700.json?hsLang=en-us) - **Knowledge Base:** [How do Subscriptions work?](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/6161707388700.json?hsLang=en-us)   - [Visit our other Sections](https://support.lumion.com/knowledge-base/visit-our-other-sections?hsLang=en-us) - [Contact Us](https://support.lumion.com/knowledge-base/contact-us?hsLang=en-us) - [Lumion Account](https://support.lumion.com/knowledge-base/lumion-account?hsLang=en-us) - [Latest News](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#main-content) - [Major Known Issues](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#major-known-issues) - [Lumion 2025: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2025-major-version-release-details) - [Lumion 2024: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2024-major-version-release-details) - [Lumion 2023: Major Version Release Details](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2023-major-version-release-details) - [Lumion 2023: Update Release Notes](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-2023-update-release-notes) - [Lumion 12](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-12) - [Lumion 11](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-11) - [Lumion 10](https://support.lumion.com/knowledge-base/latest-news?hsLang=en-us#lumion-10) - [Sales Questions](https://support.lumion.com/knowledge-base/sales-questions?hsLang=en-us) - [Subscriptions](https://support.lumion.com/knowledge-base/subscriptions?hsLang=en-us) - [New User Questions](https://support.lumion.com/knowledge-base/new-user-questions?hsLang=en-us) - [Learning Resources](https://support.lumion.com/knowledge-base/learning-resources?hsLang=en-us) - [System Requirements Questions](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#main-content) - [Determining the 'Complexity' of your Projects](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#determining-the-complexity-of-your-projects) - [System Messages from Lumion](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#system-messages-from-lumion) - [Requirements for Prior Versions](https://support.lumion.com/knowledge-base/system-requirements-questions?hsLang=en-us#requirements-for-prior-versions) - [Download & Installation Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#main-content) - [Download/Installation: General Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#download-installation-general-questions) - [Download Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#download-questions) - [Installation Questions](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#installation-questions) - [Lumion Pro Updater](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#lumion-pro-updater) - [Plugins to CAD software](https://support.lumion.com/knowledge-base/download-installation-questions?hsLang=en-us#plugins-to-cad-software) - [License and General Product Questions](https://support.lumion.com/knowledge-base/license-and-general-product-questions?hsLang=en-us#main-content) - [License System Messages from Lumion](https://support.lumion.com/knowledge-base/license-and-general-product-questions?hsLang=en-us#license-system-messages-from-lumion) - [Import & Export Questions](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#main-content) - [Model Import Guidelines](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#model-import-guidelines) - [Lumion LiveSync and import plugins](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#lumion-livesync-and-import-plugins) - [System Messages from Lumion when importing](https://support.lumion.com/knowledge-base/import-export-questions?hsLang=en-us#system-messages-from-lumion-when-importing) - [General Questions](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#main-content) - [Keyboard Shortcuts in Lumion](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#keyboard-shortcuts-in-lumion) - [Upgrading and Updating your Lumion Version](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#upgrading-and-updating-your-lumion-version) - [Using Lumion 2023](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#using-lumion-2023) - [System Messages from Lumion](https://support.lumion.com/knowledge-base/general-questions?hsLang=en-us#system-messages-from-lumion) - [Build Mode Questions](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#main-content) - [Landscape and Terrains](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#landscape-and-terrains) - [OpenStreetMap](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#openstreetmap) - [Lighting: Sun and Artificial Lights](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#lighting-sun-and-artificial-lights) - [Questions mainly for older versions than Lumion 12](https://support.lumion.com/knowledge-base/build-mode-questions?hsLang=en-us#questions-mainly-for-older-versions-than-lumion-12) - [Library Content](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#main-content) - [Library Content in Lumion 2026](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2026) - [Library Content in Lumion 2025](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2025) - [Library Content in Lumion 2024](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2024) - [Library Content in Lumion 2023](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-2023) - [Library Content in Lumion 12](https://support.lumion.com/knowledge-base/library-content?hsLang=en-us#library-content-in-lumion-12) - [Movie & Photo Mode Questions](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#main-content) - [Photo Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#photo-mode) - [Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#movie-mode) - [Animation in Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#animation-in-movie-mode) - [Effects in Photo or Movie Mode](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#effects-in-photo-or-movie-mode) - [Reflections](https://support.lumion.com/knowledge-base/movie-photo-mode-questions?hsLang=en-us#reflections) - [Material Questions](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#main-content) - [Materials in versions 12 and earlier](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#materials-in-versions-12-and-earlier) - [Using LiveSync for Revit and a Section Box](https://support.lumion.com/knowledge-base/material-questions?hsLang=en-us#using-livesync-for-revit-and-a-section-box) - 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