[CS] Lumion Livesync silent installation

Applicable to: All Lumion versions

1. Question

1.1. The user is asking if Lumion Livesync can be installed silently.

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out.

We haven't had any situations in the past where users had to deploy LiveSync silently. This is generally not a supported installation method for the plugin as it hasn't been tested.

We're not able to instruct further than sharing with you the info below, unfortunately. Hopefully, it helps enough for what you want to achieve.

What we can tell you is that the installation directory of Vectorworks is extracted from the registry key below (screenshot).

The language and exact version of the application are afterwards extracted from the VWVersion.txt file inside the installation directory of Vectorworks. It should be beside Vectorworks.exe. It looks like this:

Hope that answers your inquiry.

3. Cause/Background information

3.1: References:

Zendesk Support Requests:

https://lumion.zendesk.com/agent/tickets/47974

==========================================

ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[CS] Lumion Livesync silent installation