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[DO] 5.3 Second Lumion Trial

[DO] 5.3 Second Lumion Trial

[DO] 5.3 Second Lumion Trial

1. Question:

1.1: A user wants to know if they can get access to two Lumion Trials instead of one.

peterm: this is old and needs an update for how the Pro Trial (only) now works.

2. Answer:

2.1: Standard Reply:

Hello,

Thanks for getting in touch.

Sorry, but Lumion Trials are only obtainable once per PC per major version.

However, if you wish to further test Lumion, what you can do is apply for the Lumion Pro Trial. Unlike the Limited Lumion Trial version that you tested already, the Lumion Pro Trial is the full-featured version of Lumion that includes all models and material libraries without any restricted functionality. It's valid for 14 days from the moment you start it up the first time and can be extended upon request.

To apply for the Pro Trial version, please follow the instructions in section 1 of the article below:

Let us know if you have any other questions.

2.2: Macro standard replies:

Search for Trial.

3. Cause/Background information:

3.1: Reference: Staff Dojo Training

 

==========================================

ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article:  Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

See also Support article in 2 above.

Backup/copy article: [DO]%205.3%20Second%20Lumion...%20(360015350719).html

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[DO] 5.3 Second Lumion Trial