[DO] Lumion Viewer distribution

1. Question:

1.1: A user wants to know if they can distribute Lumion Viewer to their clients.

2. Standard Reply:

2.1: Answer:

Hello

Thank you for getting in touch.

To answer your question: yes, you can distribute the Viewer, if you are a Licensed Lumion Pro commercial user.

The purpose of the application is to enable your clients and partners to see the Projects you have produced, even if they do not own a Lumion License Key.

Feel free to check out this article if you need any additional information:

Knowledge Base: Download Lumion Viewer

If anything is unclear, please do not hesitate to contact us.

3. Cause/Background information:

3.1: Reference: Staff Dojo Training

3.2: Note: that the link that was in the Getting Started with Lumion email is no longer available as from Lumion Viewer 12.3. It can only be downloaded via the users' Lumion Account. Those steps are now provided for in the article.

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[DO] Lumion Viewer distribution