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[IN] Download Manager does not work on some Virtual Machines

[IN] Download Manager does not work on some Virtual Machines

[IN] Download Manager does not work on some Virtual Machines

1. Topic

1.1 How the Download Manager is built

1.2 Why the Download Manager does not run on certain Virtual Machines

2. Information

1.1 The main issue with some VM configurations is that some don't configure GPU for direct access. Without direct access, the download manager won't work at all because it can't start the API or find any GPU it can use. Here is a thread which explains what needs to be done.

1.2 Most of the times, if you open the Task Manager in the Virtual Machine, the GPU would not be listed

3. References:

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article:  Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

See also Support article in 2 above.

Backup/copy article: [IN]%20Download%20Manager%20...%20(360018988900).html

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[IN] Download Manager does not work on some Virtual Machines