[IN] Error: 'Not enough QUOTA'

1. Topic

1.1: A user sees the error: Not enough QUOTA

2. Cause/Background information:

2.1: Reference: Zendesk Support Request

2.2: Explanation:

The 'Not enough Quota' error usually points to something related to either Virtual Memory, lack of disk scape or a massive amount of data being synced onto the machine for offline use. That error is related to Windows, not Lumion.

It's unclear at this point, but the 3 things mentioned above are the most common causes.

If you encounter this, the following checks could be made:
- is the user accessing a server that syncs offline data? (check the Sync Center in Windows)
- is there enough Virtual Memory for the operation?
- is the Documents folder in OneDrive or is the user employing cloud backup software?
- is there enough disk space?

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[IN] Error: 'Not enough QUOTA'