[IN] Vectorworks issue on mirrored object and lighting

1. Topic:

In some cases, Vectorworks will export a custom object created with a mix of 3D modelling tools the wrong way. This sometimes included mirrored appearance and lighting in Lumion.

2. Solution:

In these cases, LiveSync for Lumion has a 'Repair mode' button. That needs to be ticked when exporting. If the issue occurs which the 'Repair mode' button is ticked, then it needs to be unticked. Unfortunately, this is the VW paradox.

It is highly recommended that objects with this behaviour be exported separately from the rest of the model due to the fact that some would work with 'Repair mode' and the others without.

Note: As it's potentially a bug but external its worth logging rather than waiting for a fix by keeping only in Tickets.

3. See Also:

Zendesk Support Request: #10031

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[IN] Vectorworks issue on mirrored object and lighting