OpenStreetMap not downloading

The connection still works but downloading the building data does not.

If its a connection issue then see

IKB: [DO] OpenStreetMap is not working/connecting

Changes to OSM.org have resulted in version 8.0/8.3 and 8.5 no longer being able to use the correct protocols and download the data.

This is now covered in our EKB:

Knowledge Base: How do you resolve OpenStreetMap errors?

Refer Also to Ticket: openmap download empty

and Floyds copy of reply from Danny:

Prior versions:

See old forum: Lumion 7.5 and 8.0 ONLY: Important Changes to OpenStreetMap

==========================================

ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

OpenStreetMap not downloading