[SR] 0x70 Error Importing Model

1.1. A user reports that they get the following error (or similar) when trying to import or reimport a model:

2. Standard Reply:

2.1: Answer:

Thanks for getting in touch. Sorry to hear you are having trouble with your Imported Model.

Looks like there might be a storage issue on your PC.

The error message 0x70 means:

ERROR_DISK_FULL

(0x70)

There is not enough space on the disk.

So you will need to check that the drive containing your Documents folder has enough disk space to import the model. Otherwise, arrange for freeing up of file space. Lumion requires a minimum of 30GB free on the disk where the Documents folder is located. However, a minimum of 50GB is recommended. See the article below for more information on that:

Knowledge Base: Why does Lumion need access to your computer's Documents folder?

You can delete some of the Imported Model files used in older Projects from the \Library folder as they are also stored in the Projects LS files. Do not delete any common Library models.

Knowledge Base: Where are Projects and Imported Models saved to in Lumion?

If the problem persists after freeing up some space, please send us a Diagnostics Report and an Error Log as instructed below so we can look further into this and help you out.

Knowledge Base: How do you provide a Diagnostics Report?

Knowledge Base: How do you provide a Lumion Error Log file?

Thanks in advance. Let us know if anything is unclear.

3. Cause/Background information:

3.1: Reference: Zendesk Support Request

==========================================

ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

[SR] 0x70 Error Importing Model

[SR] 0x70 Error Importing Model

1. Question:

2. Standard Reply:

2.1: Answer:

3. Cause/Background information:

ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

2. Finding the reference to the old Zendesk Ticket in HubSpot:

3. Source Zendesk article:

4: Quick Link to Zendesk IKB article: