[SR] G-Sync and Lumion

[SR]G-Sync and Lumion

Applicable to: All Lumion versions

1. Question

1.1. A user wants to know how G-Sync affects Lumion.

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out and for the question.

NVIDIA G-Sync synchronizes display refresh rates to the GPU, eliminating screen tearing and minimizing display stutter and input lag. However, when turned on, it does affect Lumion negatively in two ways:

1. If not used with software that was made with specific features for G-Sync in mind (for example games) it might limit the GPU to a value that is much lower than 100% and that will result in low performance.

2. For RTX 30x0 graphics cards the benchmark is showing a low score due to some changes NVIDIA made to Ampere architecture graphic processing units preventing Lumion from choosing the dedicated graphics card for the benchmark (the integrated one is chosen instead). However, in contrast with the effect from point 1, this is only a cosmetic issue.

Hope that answers your inquiry.

3. Cause/Background information

3.1: References:

Zendesk Support Requests (Dojo):

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[SR] G-Sync and Lumion