[SR] Install Lumion on Windows Server

Applicable to: All Lumion versions

1. Question

1.1. A user wants to know if they can install Lumion on Windows Server.

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out.

Unfortunately, Windows Server (doesn't matter which version) is not on the list of supported operating systems. In the past, we did manage to install Lumion on Windows Server 2019, but it wasn't thoroughly tested in order to say that it's 'supported'. In theory, it could work as long as the version of the OS is 1903 or newer.

However, in order to offer further advice, our best suggestion would be to install Lumion on a machine that has a consumer edition of Windows (Home, Pro, etc).

Apologies for the inconvenience.

3. Cause/Background information

3.1.References:

Zendesk Support Requests:

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[SR] Install Lumion on Windows Server