[SR] Obtain a Trial License Key without a business email

Applicable to: All Lumion versions

1. Problem

1.1. A user wants to get a Trial License Key but they do not have a business email.

2. Standard Reply

2.1. Answer:

Hi,

Thanks for contacting us.

The Lumion Trial License Key is available for industry professionals and it is normally only issued to business email addresses.

We do understand that not all businesses have their own email domain name or website but still want to test Lumion.

Therefore, you can fill out this form to obtain a Lumion Trial License Key with a Gmail email address.

Let us know if there's anything else we can help with.

3. Cause/Background information

3.1: References:

Zendesk Support Requests:

https://lumion.zendesk.com/agent/tickets/54857

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[SR] Obtain a Trial License Key without a business email