[SR] Run Lumion 2 times on the same PC

Applicable to: All Lumion versions

1. Question

1.1. A user that has 2 Seats wants to know if they can run the same version of Lumion 2 times on the same PC.

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out.

Unfortunately, trying to run the same version of the application twice is not possible due to how Lumion needs to work with the graphics card and the operating system. You cannot have two Seats of the same Lumion version working from the same PC. One of the Seats would need to be on a different PC, or on a different Lumion version.

Knowledge Base: How does the license system work?

Although it is possible to run Lumion and other software simultaneously using more than one graphics card and more than one monitor, to boost performance, as per section 4 of the article below:

Knowledge Base: Which graphics card do you need for Lumion 12?

It does not apply for 2 instances of Lumion, even with 2 Seats.

Hope that answers your inquiry.

3. Cause/Background information

3.1: References:

Zendesk Support Requests:

https://lumion.zendesk.com/agent/tickets/43757

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ARTICLE SUPPORT (from transfer to HubSpot):

1. Tables:

Tables were not able to be imported via HubSpot Importer. Any Tables in this article are now based on a DIV Conversion. Same is also the case for the transfer of articles with tables in the EKB.

You can add new (basic) Tables in the HubSpot Editor directly.

If the layout does not work, then you can copy/paste or recreate the old Table from ZD. Where possible the Table has also been copy/pasted from the source page (see link below in 3.). Instructions, see this article: Copying an old Zendesk Table over to HubSpot

2. Finding the reference to the old Zendesk Ticket in HubSpot:

Use this Support article: Finding the reference to the old Zendesk Ticket in HubSpot

and for ZD ticket Search in HubSpot following step 1 in above article:

3. Source Zendesk article:

A source and backup copy was made of all articles 9 June 2025.

The saved HTML files and images are in subfolders of: HTML files and images subfolders.

4: Quick Link to Zendesk IKB article:

(not available when Zendesk closed)

[SR] Run Lumion 2 times on the same PC