---
title: [SR] Where does the Revit LiveSync plug-in get installed? Not showing for all users.
description: Where does the Revit LiveSync plug-in get installed? Revit Livesync is not showing up for all users.
---

[Skip to content](https://support.lumion.com/ikb-techsupport/sr-where-does-the-revit-livesync-plug-in-get-installed-not-showing-for-all-users#main-content)

English - United States

Show submenu for translations

[![LUMION-Logo-Azure\_IKBheader](https://support.lumion.com/hs-fs/hubfs/Knowledge_Bases/TechSupport-IKB/Headers-Footers/LUMION-Logo-Azure_IKBheader.png?width=3000&height=204&name=LUMION-Logo-Azure_IKBheader.png)](https://support.lumion.com/ikb-techsupport/?hsLang=en-us)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Jump to PKB](https://support.lumion.com/ikb-partner)

[Jump to PKB](https://support.lumion.com/ikb-partner?hsLang=en-us)

 Technical Support: Search the IKB

- There are no suggestions because the search field is empty.

1. [Technical Support IKB-Internal-TS](https://support.lumion.com/ikb-techsupport?hsLang=en-us)
2. [Import/Export and Plugin Questions](https://support.lumion.com/ikb-techsupport/import-export-and-plugin-questions?hsLang=en-us)

April 1, 2026

# \[SR\] Where does the Revit LiveSync plug-in get installed? Not showing for all users.

\[SR\] Where does the Revit LiveSync plug-in get installed?

**1. Question:   
1.1:** Where does the Revit LiveSync plug-in get installed?

**2. Standard Reply:  
2.1: Answer:**

Thanks for contacting us at Lumion Technical Support.

 

Just a quick clarification before we begin: the **MSI installer** for the Lumion LiveSync for Revit plugin is compiled by Autodesk. Our developer provides them with the raw plugin files, and Autodesk handles the packaging and distribution.

 

There is a recent change where the plugin installs only for the current user instead of all users, which stems from updates on Autodesk’s side. While we don’t have direct control over how the installer is compiled, we do have a reliable workaround to ensure the plugin is available system-wide.

 

When installed using the default method, the plugin may end up in:

 

> *C:\\Users\\\<USERNAME\>\\AppData\\Roaming\\Autodesk\\ApplicationPlugins\\*

This means it only works for the specific user who installed it. If they log out or switch users, the plugin doesn’t appear in Revit for others.

 

### **Option 1: Manually Move the Plugin to ProgramData**

**1.1** Go to the User Plugin Folder  
Navigate to: *C:\\Users\\\<USERNAME\>\\AppData\\Roaming\\Autodesk\\ApplicationPlugins\\*

 

**1.2.** Copy the Plugin Folder: **LumionLiveSyncForRevit.bundle**

 

**1.3.** Paste it into ProgramData  
Navigate to: *C:\\ProgramData\\Autodesk\\ApplicationPlugins\\*

 

**1.4**. Check Folder Permissions

- Right-click the folder \> Properties \> Security tab.
- Make sure "Users" have **Read & Execute** permissions to allow access for all user accounts.

 

Option 2: Force System-Wide Installation via Command Prompt

 

This option ensures the plugin is installed directly into the ProgramData folder for all users.

 

**2.1** Uninstall Existing Version  
If it is already installed, uninstall it by following the instructions in our article below:

 

- **Knowledge Base:** [**Download Lumion LiveSync for Revit**](https://support.lumion.com/downloads/api/v2/help_center/en-us/articles/360007538494.json?hsLang=en-us)

 

**2.2** Open Command Prompt (Run \> CMD)

**2.3** Navigate to the Folder with the MSI Installer  
For example: cd "C:\\Users\\USERNAME\\Downloads"

 

**2.4** Run the Installer with ProgramData Path: ***msiexec /i LumionLiveSyncForRevit\_3.60.544.msi AUTODESK="C:\\ProgramData\\Autodesk\\"***

![](https://api-eu1.hubspot.com/filemanager/api/v2/files/242741645527/signed-url-redirect?portalId=25757866)

The plugin will now be placed in:C:\\ProgramData\\Autodesk\\ApplicationPlugins\\ and will be available to all users on the system.

 

Let us know how that goes.

**3. Cause/Background information:**

**3.1:** Reference:

- https://app-eu1.hubspot.com/help-desk/25757866/view/217565672/ticket/156900429044/thread/12262379724

- [Training](https://support.lumion.com/ikb-techsupport/training?hsLang=en-us)
- [Technical Limitations](https://support.lumion.com/ikb-techsupport/technical-limitations?hsLang=en-us)
- [Download & Installations Questions](https://support.lumion.com/ikb-techsupport/download-installations-questions?hsLang=en-us)
- [License Questions](https://support.lumion.com/ikb-techsupport/license-questions?hsLang=en-us)
- [Troubleshooting](https://support.lumion.com/ikb-techsupport/troubleshooting?hsLang=en-us)
- [Import/Export and Plugin Questions](https://support.lumion.com/ikb-techsupport/import-export-and-plugin-questions?hsLang=en-us)
- [Rendering Questions](https://support.lumion.com/ikb-techsupport/rendering-questions?hsLang=en-us)

- Product info 
    - [What’s new](https://lumion.com/whats-new.html)
    - [Overview](https://lumion.com/product.html)
    - [Specifications](https://lumion.com/specifications.html)
    - [System Requirements](https://lumion.com/requirements.html)
    - [Showcase](https://lumion.com/showcase.html)
    - [Free trial](https://lumion.com/free-trial.html)
    - [Buy Lumion](https://lumion.com/buy.html)
- Support 
    - [Support & Learning](https://support.lumion.com/knowledge-base)
    - [Video tutorials](https://support.lumion.com/video-tutorials)
    - [Downloads](https://support.lumion.com/downloads)
    - [Sales questions](https://support.lumion.com/knowledge-base/sales-questions)
    - [New user questions](https://support.lumion.com/knowledge-base/new-user-questions)
    - [Lumion Community](https://community.lumion.com/index.php)
- Company 
    - [About Lumion](https://lumion.com/about-lumion.html)
    - [Contact](https://lumion.com/contact.html)
    - [Careers](https://lumion.com/careers.html)
    - [Blog](https://lumion.com/blog.html)
    - [Newsletter archive](https://lumion.com/news.html)
    - [Legal](https://lumion.com/legal.html)
    - [Site map](https://lumion.com/sitemap.html)
- Articles 
    - [Architectural visualization](https://lumion.com/architectural-visualization.html)
    - [Landscape design](https://lumion.com/landscape-design.html)
    - [Architectural rendering](https://lumion.com/architectural-rendering.html)
    - [Urban planning](https://lumion.com/urban-planning.html)
    - [3D rendering software](https://lumion.com/3d-rendering-software.html)
    - [3D software](https://lumion.com/3d-software.html)
    - [Interior design](https://lumion.com/interior-design.html)
- Compatibility 
    - [Trimble SketchUp](https://lumion.com/sketchup-rendering.html)
    - [Autodesk Revit](https://lumion.com/autodesk-revit.html)
    - [Autodesk FormIt Pro](https://lumion.com/autodesk-formit.html)
    - [Graphisoft ArchiCAD](https://lumion.com/graphisoft-archicad.html)
    - [Autodesk Autocad](https://lumion.com/autodesk-autocad.html)
    - [Nemetschek Allplan](https://lumion.com/nemetschek-allplan.html)
    - [Nemetschek Vectorworks](https://lumion.com/nemetschek-vectorworks.html)
    - [Rhinoceros](https://lumion.com/rhinoceros.html)
    - [BricsCAD](https://lumion.com/bricsys-bricscad.html)
    - [3D Studio Max](https://lumion.com/autodesk-3d-studio-max.html)

[![Lumion-Stack-Logo-Azure\_cut](https://support.lumion.com/hs-fs/hubfs/Lumion-Stack-Logo-Azure_cut.png?width=183&height=65&name=Lumion-Stack-Logo-Azure_cut.png "Lumion-Stack-Logo-Azure_cut")](https://lumion.com/)

Copyright © 2025, Lumion - Act3D B.V.

#### Product

[Plans and pricing](https://lumion.com/product/buy)

[Discover Lumion](https://lumion.com/product/discover-lumion)

[Compatibility](https://lumion.com/compatibility/)

[System Requirements](https://lumion.com/product/system-requirements)

[Find a reseller](https://lumion.com/about/find-reseller)

[Free trial](https://lumion.com/product/free-trial)

#### Solutions

[Architectural design](https://lumion.com/product/architectural-design)

[Interior design](https://lumion.com/product/interior-design)

[Landscape architecture](https://lumion.com/product/landscape-architecture)

[Urban planning](https://lumion.com/product/urban-planning)

[3D rendering](https://lumion.com/product/3d-rendering-software)

[Education](https://lumion.com/product/educational-licenses)

#### Compatibility

[Trimble SketchUp](https://lumion.com/compatibility/sketchup-rendering)

[Autodesk Revit](https://lumion.com/compatibility/revit-rendering)

[Graphisoft ArchiCAD](https://lumion.com/compatibility/archicad-rendering)

[Rhinoceros](https://lumion.com/compatibility/rhino-rendering)

[Autodesk Autocad](https://lumion.com/compatibility/autocad-rendering)

[Autodesk FormIt Pro](https://lumion.com/compatibility/lumion-for-autodesk-formit-pro)

[Nemetschek Allplan](https://lumion.com/compatibility/allplan-rendering)

[Nemetschek Vectorworks](https://lumion.com/compatibility/vectorworks-rendering)

[BricsCAD](https://lumion.com/compatibility/bricscad-rendering)

[3D Studio Max](https://lumion.com/compatibility/3ds-max-rendering)

#### Resources

[Made with Lumion](https://lumion.com/made-with-lumion)

[Tutorials](https://support.lumion.com/video-tutorials?hsLang=en-us)

[Support and learning](https://support.lumion.com/knowledge-base/api/v2/help_center/en-us/articles/360044608053.json?hsLang=en-us)

[Downloads](https://support.lumion.com/downloads?hsLang=en-us)

[Community](https://community.lumion.com/index.php)

#### About

[Our Story](https://lumion.com/about)

[We're hiring!](https://lumion.com/about/careers)

[News](https://lumion.com/news)

[Contact us](https://lumion.com/about/contact)

[Terms & conditions](https://lumion.com/legal/terms-of-service) [EULA](https://lumion.com/legal/eula) [Privacy statement](https://lumion.com/legal/privacy-statement) [CEIP](https://lumion.com/legal/ceip) [Disclaimer](https://lumion.com/legal/disclaimer) © 2026 Lumion

<https://www.instagram.com/lumionofficial/> <https://www.linkedin.com/company/act-3d-b.v.> <https://www.youtube.com/user/Lumion3D> <https://www.tiktok.com/@lumionofficial?lang=en> <https://www.facebook.com/Lumionsoftware> <https://twitter.com/lumion3d>