After installing Lumion you are shown the EULA screen and need to click on the OK button to accept the EULA or the Cancel button.

On your PC you are unable to see all of the EULA and are unable to get past the screen.

Here's how you can fix it:

1. Change Screen Resolution:

Are you using a display that is below the minimum required 1920x1080 resolution?  

If so then please change the Windows screen resolution to at least 1920x1080.

Windows Settings > System > Display

And Scale is set  to 100%.

 
Also, make sure to maximize the Lumion window:

2.  Contact Us for Advice:

If the issue persists, and you find yourself still stuck on the EULA screen, then it may be that the hardware is not compatible with Lumion, an issue with the graphics card, or other settings on your PC. 

2.1: In all cases, please contact us so we can review the hardware and PC settings you are using and advise on your next step:

• Knowledge Base:  Contact Lumion Technical Support

2.2: Please also attach a Diagnostics Report with your Support Request:

• Knowledge Base: How do you provide a Diagnostics Report?

See Also:

• Knowledge Base:  Why are some parts of the interface missing?

• Lumion website: Lumion System Requirements
• Knowledge Base: What kind of computer does Lumion 2023 need?
• Knowledge Base: Which graphics card do you need for Lumion 2023?