1. Known issue:
1.1: Background:
Lumion crashes when you select a file in an Open File dialog window on Dell PCs with older versions of the Dell Backup and Recovery software.
This problem is caused by an error in the Dell Backup and Recovery software which is pre-installed on some Dell PCs.
1.2: Who is affected:
The error affects Lumion and other applications that use the so-called Qt framework.
Dell has resolved this error in newer versions of the Dell Backup and Recovery software.
1.3: Solution:
If you do need to use the Dell Backup and Recovery software, you will have to install the latest version to make Lumion stop crashing.
If you do not need the Dell Backup and Recovery software, simply uninstall it to resolve the problem.
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