1. Where can you find your License Key?

1.1: Your License Key can be found in your Lumion Account.

• Knowledge Base:  What is a Lumion Account?
• Knowledge Base:  How do you register a License Key on your Lumion Account?

1.2: Your License Key is also available in the Getting Started with Lumion email that you received when you ordered Lumion.

If you cannot find the Getting Started with Lumion email, please follow the instructions below:

• Knowledge Base: How do you get the email with the Lumion download link?

2. What if you do not have access to your License Key?

If you are part of an organization where access to the License Key is restricted, you can still get help from us or from a Lumion partner.

Please click on the button below to contact us:

Contact Us