Customer Care is available via the Contact Us button in the Support & Learning area.
- Our Customer Care team provide fast and attentive help in English, Monday through Friday, across all time zones.
- If you reside in certain countries, our support system may direct you to a Lumion partner so that you can get assistance in your own language. If you prefer English, please use the provided links on the 'Find a local Lumion partner' page to contact the Lumion Customer Care instead.
- Users with a Lumion Account and a registered valid Licence Key benefit from full access to all Lumion services. You can find out more about the benefits of having a Lumion Account here.
- Knowledge Base: Contact Customer Care
- Knowledge Base: What is a Lumion Account?
- Knowledge Base: Where can you find your Lumion Licence Key?
- Knowledge Base: How do you register a licence key in a Lumion account?