How can you fix an error (0x03 or 0x05) when importing a model to Lumion?

You have a problem when importing your model to Lumion.

You get this error message.

Here's how to fix this:

The problem is that something on your PC is preventing Lumion from saving the Imported Model files to Documents/Lumion (VERSION)/Library.

This also means that buildings will be missing when you load the included Example Projects in Lumion.

Please follow these instructions to resolve the problem:

Knowledge Base: Why does Lumion need access to your computer's Documents folder?

If that does not resolve the messages, then please contact us by clicking on the Contact Us button on the Support & Learning page:

Mention the error messages and this article. Also, attach a screenshot of the message and a Windows System Information Report:

Knowledge Base: How do you generate a Microsoft System Information report?

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