There are 5 (five) statuses for a License Key:

1. Active

An 'Active' License Key means that you can freely use Lumion.

2. Upgraded

The 'Upgraded' status is given to a License Key in the following situations:

2.1: You owned a License Key for an older version of Lumion and purchased a newer version. In this case, the License Key is still active but does not give you access to the newest version of Lumion available to you.

2.2: You owned a Perpetual License Key and opted to purchase a Subscription License Key.  More information on this topic is available below:

• Knowledge Base: Can you convert a current perpetual license to a subscription license?

3. Canceled

This means you have canceled the auto-renew option for your Subscription License Key The License Key is still working and Lumion will be usable until the end of the Subscription Term.

If you purchased your Subscription via a Partner then the auto-renew option is set to Canceled by default.  This does not indicate that your Subscription has been reverted or canceled and is not working.  It simply means that for the next renewal you need to contact your Partner to arrange for a renewal.

4. Expired

An 'Expired' License Key indicates that your Subscription Term is over and you are past the 14-day grace period to renew it. 'Expired' License Keys can no longer be reactivated.

5. Disabled

This status designates that a Lumion version associated with this License Key no longer works and cannot be downloaded.

See Also:

• Knowledge Base: What options does your Lumion Account provide?
• Knowledge Base: How do Subscription licenses work?