For example:
You need to install the most recent version of the graphics card drivers. Then check to see if the issue persists.
1. Click on the More Info button or follow the instructions in this article:
The above article mentions the minimum driver needed for Lumion 2023 and is also included in these articles:
- Knowledge Base: What kind of computer does Lumion 2023 need?
- Knowledge Base: Which graphics card do you need for Lumion 2023?
2. You can check the driver version and date yourself using this article. See Section: 4. Verify that the graphics card driver is recent:
- Knowledge Base: How do you analyze a Diagnostics Report?
3. All that is needed is for you to update the graphics card driver by going to the makers' website. Then locating and installing the most recent driver:
- External Link: NVIDIA graphics card drivers
- External Link: AMD graphics card drivers
4. Reboot the PC and check if you get the message from Lumion again after installing the driver.
5. If you still get the message after updating the driver then please Contact Us.
And include this report on the PC:
- Knowledge Base: How do you attach a diagnostics report?
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