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Which domains and ports does Lumion need access to?

1. Domains and ports

  • Lumion requires access to the domains and ports below.
  • Port 80 is unsecured via HTTP and port 443 is secured with TLS via HTTPS.
  • Static IP addresses are not used.
  • We provide wildcard (*) domain names if your Proxy server uses a wildcard for the domain.
  • We also provide specified subdomains where your Proxy server requires an exact domain reference.

1.1: Download Manager/Installer and Updater:

  • product-download-storage.lumion3d.net (port 80)
  • downloadmanager.lumion3d.net (port 80)  
  • services.lumion3d.net (port 80)

1.2: Essential for various functionality:

  • *.lumion3d.net (port 443)
  • or for specified domains:
    • backup.lumion3d.net (port 443)
    • licenses.lumion3d.net (port 443)
    • services.lumion3d.net (port 443)
    • account.lumion3d.net (port 443)

  • *.lumion.com (port 443)
  • or for specified domains:
    • account.lumion.com (port 443)
    • identity.lumion.com (port 443)
    • support.lumion.com (port 443)

  • *.lumiontech.net or license.lumiontech.net (port 443)

1.3: OpenStreetMap:

  • osm-tile-service.lumion3d.net (port 443)
  • lumiondemdata.lumion3d.net (port 443)
  • osm-preview-maps.lumion3d.net (port 443)
  • osm-preview-maps-sec.lumion3d.net (port 443)
  • lumiondemdata.lumion3d.net (port 443)
  • .lumion3d.net (port 443)
  • atlas.microsoft.com (port 443)
  • *.mapbox.com (port 80)
  • server.arcgisonline.com (port 80)
  • elevation3d.arcgis.com (port 80)
  • tiledbasemaps.arcgis.com (port 80)

Note: The OpenStreetMap functionality in Lumion will not work if the computer accesses the internet via a proxy server.

You can test if your access is via a proxy server by clicking on the link below. It should return a result of "No Proxy Detected":

1.4: MyLumion Panoramas

  • *.mylumion.com/* (port 443)
  • or for specified domains:
    • images.mylumion.com (port 443)
    • upload.mylumion.com (port 443)
    • view.mylumion.com (port 443)
    • manage.mylumion.com (port 443)

  • *.lumion.com/* (port 443)

1.5: YouTube uploads:

(applicable to versions: 7 to 8.3)

  • www.googleapis.com (port 443)
  • accounts.google.com (port 443)

1.6: Email addresses:

Regarding email senders, you should also ensure that the following are whitelisted in your email software, so that you can receive the Getting started with Lumion emails: