How do you resolve a 'Your License is invalid' or 'Your License has expired' message?

1. For message: 'Your license is invalid':

Lumion 2023 and newer, 'Your license is invalid':

Lumion 12.5 and earlier, 'Your license key is invalid':

 

If you have been issued a valid License Key from Act-3D, or via one of its authorized Partners/Resellers, for Lumion and you believe it is or should be valid.

Then it is possible that something on the PC is blocking activation/authorization of the License Key when you open Lumion.

Please follow the instructions in this article:

• Knowledge Base: How do you resolve anti-virus and firewall problems?

 

2.  'Your license has expired':

For the message in Lumion, 'Your license has expired':

Or, in your Lumion Account, it says 'Disabled':

Please follow the instructions in this article: 

• Knowledge Base: What does the message 'Your License Key has expired' mean?