1. Background:
You have upgraded Lumion to the current version and find that your hardware no longer matches the requirements for Lumion.
Perhaps you are a student and have been accepted for another 365-day Lumion Student Pro License Key. However, you were previously using an earlier version of Lumion on your laptop. And it seemed to be working.
When you try opening Lumion the Benchmark shows that the graphics card (GPU) and/or Processor (CPU) is below the Minimal line and in the red.
Or you find that Lumion does not work (which it should).
You would like to carry on using the earlier version. Is this possible?
2. What Are Your Options?
2.1: If you are a Student:
Unfortunately, it is not possible to provide an older version of Lumion Pro Student than the most recent one (currently Lumion 2025). The Student License Key will only work with the latest version of Lumion.
The only option would be to invest in a suitable PC.
Before you do that, though, you are welcome to contact us for advice on hardware options and to make sure that your current PC is not compatible. See Section 4: Getting in touch with us.
2.2: If you are a commercial user (you have a valid Lumion Standard or Lumion Pro License Key):
You are welcome to contact us for advice on options. See Section 4: Getting in touch with us.
2.3: If you are using the Lumion Pro Trial:
The only option would be to invest in a suitable PC.
Before you do that though you are welcome to contact us for advice on hardware options. See Section 4: Getting in touch with us.
3. Other Hardware:
In some cases, there could be an option of using remote desktops or cloud services:
- Knowledge Base: Is Lumion compatible with remote desktop or cloud services?
Contact us for advice on your hardware options. See Section 4 below, Getting in touch with us.
4. Getting in touch with us so we can advise:
You are welcome to contact us via the Support & Learning page or this button:
And send us some details about your PC so we can advise on its compatibility with Lumion. See this article:
- Knowledge Base: How do you provide a Diagnostics Report?
If you can afford to upgrade to a higher-performance computer and you want to consider buying a laptop or desktop, please take a look at our recommendations in the following articles:
- Lumion website: Lumion System Requirements
- Knowledge Base: What kind of computer does Lumion 12 need?
- Knowledge Base: Which laptop PCs do you recommend?
See Also:
- Knowledge Base: Why is your Graphics Card Score low in the Lumion Benchmark test?
- Knowledge Base: Why is your CPU (processor) score low in the Lumion Benchmark test?