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How does the Updater for Lumion work?

 

Updater _L25 Home screen withDownloading Updates.jpg


Important information: Lumion 2025.0.2 is only available via a full installation.

This is because there have recently been some key improvements to the way Lumion handles updates. To make this possible, the update system had to be upgraded, but this resulted in older versions of 2025 not being able to be updated directly to 2025.0.2. 

We know this is an extra step, and we really appreciate your understanding. The good news is that this one-time change will ensure future updates can be delivered more easily for everyone going forward.

To get the latest fixes and improvements, simply download and install version 2025.0.2 from your Lumion Account. Installing this version will overwrite your current version. 

See this article for steps on how to download the latest version:

 

 

Updating Lumion:

In prior versions, Lumion required that there was a full application and content file download and install.  Except for some specific hotfixes which involved small patches and a somewhat cumbersome process for distributing the update.

With the new Updater, we can now provide updates for fixes and improvements that only involve those changes.  This will result in small downloads, quick, easy-to-install updates when not a major version change.

This should make it much easier for you to keep Lumion up to date.

The Updater is part of the Lumion install.  you need to have first installed the full version of Lumion 2023.0 or newer.

 

Applies to:

Lumion 2025, Lumion 2024, Lumion 2023.0, and newer.

For specific steps for using this Updater to Update to Lumion 2025.0 in Lumion 2023 and Lumion 2024, see this article, Section 2.2: Update your Lumion 2024 or 2023 version to Lumion 2025:

 

1.  Lumion will now advise that there is an update ready:

Updates_available_message_in_Lumion_for_b08_-Continue-hlpTxt.png

If you want to see what is in a release, then please use the More Info button to take you to our News Section at the Knowledge Base.

 

Updates_-_link_for_More_button.png

All updates are incremental.  In other words, if you missed out on installing a prior update then this time around you can catch up on all and get the most recent.


2.  Download the Updates:

You then have the option to download the updates in the background while Lumion is running or to skip the download for this Lumion session.

The next time Lumion is started, you will get the same screen with the same options. Please note it is not possible to pick separate updates to download, it will always download all available Updates.

Updater _L25 Home screen withDownloading Updates _hlt.jpg
If you choose to download the Updates in the background, then on the Home Screen there is a progress bar.  There is no current option to pause the download, in general, because the files are considered very small, so you do not need to pause the Updater download process.

See also Section 7 if there are any issues.

 

3.  Installing the Updates:

Once all the downloads are completed, you will have the option to install them. This will close Lumion, giving you the option to save your Project file for current work done and start the Updates Installer.  The Updates Installer will wait until Lumion is fully closed, before starting the installation process.

Updater_3_Ready_to_Install_the_Updates.jpg

Install Now option once downloaded:

Update_donwloaed_and_ready_to_install.jpg

Updater_-_Install_Now_button_and_message_to_Quit_Lumion.png

When you select to install and click on the Install Now button, you will be given the usual options in Lumion to Exit or Save and Exit.

 

Lumion_Install_Complete_-Exit-StartLumion.png

Click on either the Exit button if you do not wish to carry on using Lumion immediately.

Else click on the Start Lumion button.

See also Section 7 if there are any issues.

 

 

4. Setting for the Auto-Update in the Background:

In the Settings menu, you now also have the option to always download updates in the background. This disables the Updates Notification Screen. 

Lumion will still display the download progress bar, so you know that the updates are downloading in the background.

Updater_4_Settings_screen_for_allowing_auto-Updates.jpg

 

5.  Multi-user Installations and the Updater:

This Updater version supports updaters directly to each Lumion installation.  Corporate, multi-installation using silent updating, where there are no local administrator privileges, or where there is a Group Policy to restrict local installs is currently not available.

Please contact us for further assistance on how to use the current system:

 

6. Full Installation:

If you have not yet installed Lumion with a version that has the Updater included (from version Lumion 2023.0.0), then you will need to download the Installer from your Lumion Account.

Istaller_for_Full_Version_23.0.0_Final.jpg

 

full_install_from_your_Lumion_Accountt.png

 

Installing the full Edition requires all files for Lumion be downloaded and installed.  If your version includes the Updater, then when the next new release/update is available, simply follow the few steps above to update and keep right up with the latest version!

 

Istaller_for_Full_Version_23.0.0_Final_d.jpg

Installer_-_ready_to_Install_b.jpg

 

The Updater for the Lumion Installer will save the required files to this folder:
  • C:\ProgramData\LumionUpdater

    Updater_option_files_are_stored_here_and_example_files_for_2023.0.4_-_ini_etc.png

And each Update required, is saved to a separate Update subfolder, for example:

Updater_option_files_are_stored_here_and_example_files_for_2023.0.4.png

On successful completion of the Install, the folder and files are deleted:

After_successful_Install_the_files_are_removed_by_the_Updater.jpg
See also Section 7 if there are any issues.

 

7.  Issues:

7.1:  The Download progress does not change and will usually show as no download:

 

if_you_get_the_Dwonload_not_showing_thne_Run_as_Admin_for_Lumion_even_if_an_Admin.jpg

Please run Lumion as an Administrator.  To do this:

7.1.1:  Make sure Lumion is closed.

7.1.2:  In Windows File Explorer, navigate to the Installation folder, usually C:\Program Files\Lumion [version]

7.1.3:  Select the exe application file 'Lumion' and right-click.

7.1.4:  Select 'Run As Adminstrator'.

7.1.5:  Open Lumion.  The Updates should now proceed and allow for installation.

Run As Administrator_b.png

Or you can set it here in the 'Properties > Compatability' tab :

set Run as Administrator-Properties-Compatability.png

 

7.1.6:  Or, you can:

Right-click the Lumion 2023 shortcut and select 'Run as Administrator':

If the issue persists, contact us for further assistance:

 

7.2:  The files download but the Installer does not complete the Update:

Follow the steps in the above section 7.1.

If using 'Run as Administrator' still does not work then please contact us, see Section 7.3.

 

7.3:  You get an error message

If you get any error messages, then please follow the steps in the message or contact us for assistance.

In your Support Request, please attach the logfile.txt file that is found in the folder: C:\ProgramData\LumionUpdater.

Logfile txt folder location.png

 

See Also: