1. To run Lumion you need a valid, active License Key:

1.1: You have access to Lumion when your License Key is Active.

1.2: The status of the License Key may change on the expiry date of the Subscription Period if Auto-renew is not enabled in your Lumion Account.

1.3: The Renewal date is shown in your Lumion Account and is typically the same as the Expiry date. However, a Subscription can also be renewed within the Grace period.

1.4: The renewal is available 14 days prior to the expiry of the Subscription term and an additional 14-day grace period is offered after the expiry date.

1.5: To ensure the smooth running of Lumion we suggest making sure your Subscription is able to be renewed before or on the date of Expiry.

• Knowledge Base:  What options does your Lumion Account provide?
• Knowledge Base:  What does the status of a license in the Lumion Account mean?

To make sure you have a valid, Active License Key we recommend enabling the Auto-renew option.

2. Before expiry - Auto-renew is On:

• When Auto-renew is On, you will be charged in a 48-hour interval around the date of Expiry for a renewed Subscription. with an equal duration to the one before it.
• This means that the same Subscription period and the Expiry date will be extended for the same one-year or three-year period you previously chose.
• No other action is required unless notified via email by the payment provider (Verifone/2CheckOut).

3. Before expiry - Auto-renew is Off:

3.1: Your License Key displays as Canceled.

You will receive the first notification email two weeks prior to the expiry of your License Key. 

3.2: To keep working in Lumion, your License Key needs to be valid/Active.

3.2.1:  You need to re-enable Auto-renew until you receive an extension confirmation from the payment provider (a receipt of the transaction from Verifone/2CheckOut).

3.2.2:  Or, contact our local reseller/Partner if the option is not available in your Lumion Account.

• • • • Lumion website:  Contact our local Lumion Partner

3.3:  If you re-enable the Auto-renew before the period ends then your Subscription is Active and will be renewed automatically (once payment confirmation is received).

Your License Key should display as Active.

3.4: See also:

• Knowledge Base:  3. Subscription renewals and changes
• Knowledge Base:  What options does your Lumion Account provide?
• Knowledge Base:  What does the status of a license in the Lumion Account mean?

4. On the date of expiry:

4.1: Notification in Lumion:

Lumion will display a notification mentioning the expiration of your License Key and that the Subscription is in the Grace Period.

4.2: During the Grace Period:

The Grace Period allows for the usage of the software, including editing and saving of '.LSF' Project files.

4.3: The Grace Period is finished:

Once the Grace Period is up, a License Key cannot be reactivated.

If you decide to purchase a new License Key you will be required to uninstall the old expired License Key and install Lumion with the new License Key purchased either via the

• Lumion Website: Buy Lumion
• Or our Partner/Reseller
  • Lumion website:  Contact our local Lumion Partner

If you wish to continue using Lumion with all its functionality, you will need to purchase a new License Key. It is not possible for the old License Key to be reinstated/re-activated.

4.4: After the Grace Period:

• When your License Key is expired, Lumion will open in Expired Mode.  See Section 5 (below).
• This option is available only for Commercial editions of Lumion.

An Expired License Key is one where the Subscription has ended and is past the Grace Period to renew it:

• Knowledge Base:  What does the status of a license in the Lumion Account mean?

5. How does the Expired mode work?

5.1: Lumion will allow you to open your existing Projects that were previously saved on the same PC as the current installation of the software:

5.2: It will also allow for free navigation in the Project, but no edits can be made. A message will be displayed:

5.3: You are not able to:

• Make modifications to the file.
• Save the file using Save or SaveAs.
• Use the render to output features.

5.4: In short, the available options are:

• Build Mode navigation.
• Browsing through positions stored in Photo/Movie/Panorama Mode.
• Viewing the stored positions with Effects but the Preview will not be updated.

5.5:  If not using the same PC:

You are unable to open a Project saved on a different machine when your License Key is Expired.

5.6:  Use a Different Active License Key:

As the License Key is Active (valid) you can use an installation of Lumion with that License Key on any PC you own to open and work on a Project.

If the Active License Key is for Lumion Standard and your Project was previously saved using Lumion Pro then that will also work:

• Knowledge Base:  Can you open and render a Lumion Pro scene in Lumion - and vice versa?

See Also:

• Knowledge Base:  Why is there only a 'Load project...' button on the screen when Lumion starts up?
• Knowledge Base:  3. Subscription renewals and changes